Terms of service

Terms of Service

Acceptance of Terms

These Terms of Service govern the relationship between you and The Ordinary whenever you interact with jyjsmk-fy.myshopify.com, and they take effect the moment you begin using the store. Placing an order, creating content, or simply navigating our pages constitutes your acknowledgment that the terms are fair, reasonable, and binding upon you. We recommend saving or printing a copy for your records before you check out.

Eligibility and Age Requirement

The Ordinary sells to customers who are 18 years of age or older and who reside in the United States, our sole shipping market. You warrant that you satisfy both the age and residency conditions each time you transact with us. Should we learn that either representation is untrue, we may refuse service and reverse the transaction.

Your Account

Creating a profile allows for a smoother shopping experience, including saved addresses and order history. In exchange, you undertake to safeguard your credentials and to accept liability for actions taken through your account. We may refuse registration, terminate accounts, or remove content at our sole discretion where misuse is suspected.

Order Acceptance and Cancellation

Placing an order does not guarantee that The Ordinary will fulfill it. We may reject all or part of an order, adjust quantities, or discontinue a product without prior notice, and we will inform you if this affects your purchase. Orders normally enter processing within 1-2 business days, after which cancellation is no longer possible.

Pricing and Errors

The amounts you see are in United States dollars and may be revised at any time to reflect cost changes, promotions, or corrections. Should a genuine error cause a product to appear at the wrong price, The Ordinary is entitled to refuse or cancel the sale and to return your money in full. This right applies regardless of whether the order was already acknowledged.

About Credit / Debit Card

Our store bills exclusively in USD and accepts credit and debit cards from seven networks: Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. When you place an order, you authorize The Ordinary to charge the total, including any applicable taxes, to the card you supply. Should a payment be reversed or disputed without cause, we may suspend future service.

Intellectual Property

The Ordinary retains all right, title, and interest in the website, its source code, its visual identity, and its written materials. Unauthorized use, such as scraping, framing, mirroring, or commercial redistribution, infringes our rights and may expose you to legal action. If you wish to use any of our content beyond ordinary browsing, please request permission at kempsoncorado@gmail.com.

Prohibited Uses

Access to The Ordinary is conditioned on your promise not to misuse it. This means no unauthorized commercial solicitation, no collection of other users' personal information, and no conduct that could disable or impair the site. Where we determine, in our sole judgment, that you have crossed these lines, we may suspend or terminate your access without notice.

Products and Descriptions

The Ordinary does not warrant that product descriptions or other content are accurate, complete, reliable, or error-free. We reserve the right to correct any errors and to update product information without prior notice, even after an order has been placed. If corrected details change your purchase materially, we will contact you before shipping.

Disclaimer of Warranties

You use jyjsmk-fy.myshopify.com with the understanding that it, and all goods purchased through it, come with no implied guarantees beyond those mandated by law. The Ordinary specifically disclaims warranties regarding uptime, data security, and the suitability of any product for your intended use. Where a manufacturer's warranty applies to a product, that warranty is provided by the manufacturer, not by us.

Limitation of Liability

The Ordinary is not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, carrier delays, strikes, or interruptions to the internet. Where we are found liable despite the limitations here, damages are restricted to direct losses up to the value of your order. You agree that these limits are reasonable given the nature of our business.

Indemnification

You agree to indemnify, defend, and hold harmless The Ordinary, along with its officers, directors, employees, and agents, from any claims, liabilities, damages, and expenses, including reasonable legal fees, that arise from your misuse of jyjsmk-fy.myshopify.com or your breach of these terms. This obligation covers claims brought by third parties as a result of your conduct on the site. The Ordinary reserves the right to assume the exclusive defense of any matter subject to indemnification, at your expense.

Governing Law

The relationship between you and The Ordinary is governed by US law, and you agree that any claim will be adjudicated in the state and federal courts having jurisdiction over our place of business. This choice of law and forum applies even if you access jyjsmk-fy.myshopify.com from outside the United States, though we ship domestically only. Nothing here deprives you of mandatory consumer protections available under applicable US law.

Changes to These Terms

The Ordinary may change these Terms of Service to address new features, legal requirements, or operational needs. Where a change is significant, we will make reasonable efforts to highlight it, but you remain responsible for reviewing the terms regularly. Using the site after a modification is published means you agree to be governed by the revised version.

Contact Us

The Ordinary values clear communication with its customers. Support is available Monday-Friday, 9:00 AM-5:00 PM, and our postal address is 402 4th Ave, Sacramento, California.